Our Pledge to You : "a safe and clean salon "
Dear Valued Customer,
There is nothing more important to us than your safety and comfort when you visit our salon. That's why we pledge to adhere to the highest industry standards. We welcome your questions and will address your concerns concisely and openly and we will provide backup if you request it.
With your safety in mind:
We sanitize and disinfect all reusable manicuring tools in accordance with health regulations and industry "best practices."
We clean our hands with sanitizing gel prior to each service and ask you to do the same.
We use clean towels or manicure mats for each client.
We use only quality, professional-grade, legal, and safe products.
We take steps to minimize your expose to odours, vapours, and filing dust in the salon. These steps include using covered waste cans, keeping product tightly covered, and taking out only enough product to be used on your service.
If we used an electric file, we are trained to use it safely and painlessly.
We take pride in our professionalism:
Our licenses are up-to-date and displayed.
We will evaluate the health of your nails before your service and refer you to physician if indicated. Be sure to let us know If you have any health conditions –like diabetes– that may affect your service.
We will make recommendations for at-home maintenance of your nails. We encourage you to understand your own role in keeping your nails in healthy and attractive condition.
We regularly take classes in techniques, health and safety , and product knowledge to enhance the quality and safety of your services.
You may be concerned about safe pedicure.
Here is what we do to ensure your total safety:
Whirlpool pedicure spa come in different types: pipeless, piped system, and non-electrical pedicure basins. Our salon uses PEDI.GIENE from HY.GIENE Australia. Every pedi chair basin is flushed clean and wiped after eyery use – everyday. All cleaning products are supplied by HY.GLENE AUSTRALIA 1800 616 930
We have cleaning protocols, required by local regulations and recommended by the product manufacture.
We have safety procedures that are done after every client. You are welcome to look at the specific and detailed cleaning protocol we follow.
Our pedicure tools are disinfected or disposed of according to the high standards required by local health regulations.
Any pedicure implements that can’t be disinfected will be disposed of after use on single client.
Tools and implements that can be safely reused – such as nippers and electric file bits – will be disinfected according to our health regulations.